Why teachers and creators move on
The recurring patterns we hear from Thinkific users.
We've onboarded teachers from every category of platform. These are the same complaints, again and again.
Live lessons run through Zoom
Thinkific's pricing page lists unlimited Zoom sessions, bookable calendars and attendance tracking from the Start plan up (as of October 2026). The class itself happens in Zoom, so the room is a second product alongside the course.
No teaching whiteboard
A whiteboard for working through a problem with the class is not part of Thinkific. You add a separate whiteboard tool, and students sign in to two places.
A fee for using your own processor
Thinkific says there is no extra gateway fee on Thinkific Payments, and that an additional fee applies when you use a third-party processor such as Stripe or PayPal. Its pricing page does not print the percentage; it says the fee varies by plan (as of October 2026).
No free plan
Thinkific's pricing page offers a 30-day free trial in place of a free plan, and paid plans start at $54 a month on monthly billing (as of October 2026). Prolaud's Starter plan is free with no time limit.