# Send nudges on WhatsApp, from your own number

> Many members read WhatsApp before email. Nudges can also go on WhatsApp — from your academy's own number, with a message template Meta has approved.

Last updated 2026-10-23 · Source: https://prolaud.com/help/whatsapp-nudges

## Before you start

- Connect your academy's own WhatsApp number under Marketing → WhatsApp (from the Studio plan) — see WhatsApp campaigns from your own number (/help/whatsapp-campaigns).
- Have at least one message template Meta has approved. A template with a picture or document at the top, or a blank in its header, cannot be used for nudges.

Without a connected number, the switch is off and says what to do.

![Also send nudges on WhatsApp, switched off: Connect your academy's own WhatsApp number first, under Marketing → WhatsApp](https://prolaud.com/help/whatsapp-nudges/01-connect-first.png)

*No number connected yet.*

## Turn it on

1. Under Gone quiet, press Reminders by themselves.
2. Under Also send nudges on WhatsApp, choose a template.
3. Fill its blanks. {first} is the member's first name and {academy} your academy's name; an empty blank becomes their first name. The preview shows how it reads.
4. Turn the switch on and press Save.

![Also send nudges on WhatsApp, on: the template weekend_batch, blanks {first} and calm mornings, and the preview Hello Shanthi, the calm mornings batch starts this Saturday](https://prolaud.com/help/whatsapp-nudges/02-template-chosen.png)

*A template, its blanks, and how it reads.*

From then on every nudge — by hand or by itself — also goes on WhatsApp to members with a phone number.

> **Note:** A member who turned WhatsApp off in their notification settings is not sent one. If WhatsApp cannot be used (the template was removed, or the number disconnected), a nudge you send by hand says why; the app and email nudge still go.

## Related

- [See who has gone quiet](https://prolaud.com/help/quiet-members)
- [WhatsApp campaigns from your own number](https://prolaud.com/help/whatsapp-campaigns)