# Connect your custom domain

> Every workspace ships on a free subdomain. Pro+ adds a CNAME flow so your portal lives at your own URL — your visitors never see prolaud.com.

Last updated 2026-05-24 · Source: https://prolaud.com/help/portal-custom-domain

## Your free subdomain (day one)

When you sign up, you claim a subdomain like maya.prolaud.com. The full portal — home, courses, blog, store, instructors, contact — is live on that URL immediately. You can do everything on the free subdomain that you can on a custom domain; the URL is the only difference.

## Upgrade to a custom domain

On Pro+ open /dashboard/portal/domain. Pick the subdomain you want to point at us — usually learn.<yourdomain>.com or academy.<yourdomain>.com. Avoid the apex (yourdomain.com) unless your DNS provider supports ALIAS records.

## Add the CNAME record

- In your DNS provider (GoDaddy, Cloudflare, Route 53, etc.), add a CNAME record
- Name (host) — learn (or whatever subdomain you picked)
- Value (target) — <your-slug>.prolaud.com
- TTL — leave default (or 300 if you want fast propagation)
- Save

## Verify + SSL

DNS propagation can take a few minutes to a few hours. Once we detect the CNAME, your custom domain is live and serves over HTTPS — SSL is auto-provisioned. The dashboard banner shows current status (Pending DNS / Verifying SSL / Live).

> **Note:** You can keep the free subdomain redirecting to your custom domain so old links never break. Both URLs stay valid; one becomes canonical.

## Related

- [Build a page with the section library](https://prolaud.com/help/portal-page-builder)
- [Themes, fonts, and white-label](https://prolaud.com/help/portal-themes-fonts)
- [Strip platform branding](https://prolaud.com/help/white-label)