# The unified Inbox

> One place for student questions, community posts, public-site leads, and blog comments. Reply without leaving the page.

Last updated 2026-05-20 · Source: https://prolaud.com/help/inbox

Open /dashboard/inbox (sidebar → People → Inbox). It aggregates four sources into one feed, sorted newest-first, with a count badge so you know at a glance whether there's work to do.

## What shows up

- Open student questions (Q&A)
- Recent posts in your communities (last 7 days) where you're an admin or instructor
- New leads captured from your public site
- Unread blog comments based on each post's review marker

## Needs attention vs Show all

Default view (Needs attention) only shows open / unresolved items. Flip to Show all to surface resolved questions and contacted leads — useful when you've triaged something and want to find it again. Resolved items get a green Resolved badge.

## Filter pills

Slice by source: Questions · Communities · Leads · Blog. Each pill carries its own count.

## Pre-sale signals are highlighted

Guest questions (filed from your public course pages, not from logged-in students) and new leads get an accent border. They're the most revenue-sensitive items, so the eye should land there first.

## Related

- [Reply from the inbox](https://prolaud.com/help/inbox-reply)
- [Questions + pre-sale inquiries](https://prolaud.com/help/doubts-and-enquiries)