# Ask the teacher a question

> Inside a lesson, or from a public course page before buying — both routes work.

Source: https://prolaud.com/help/asking-a-question

- Inside a lesson: hit the 'Got a question?' pill in the player chrome, or the bigger 'Stuck on something?' card under the lesson controls.
- Before buying: click 'Have a question? Email the teacher' on the course page hero.

The teacher gets pinged in-app, by email, and (when wired) by WhatsApp. You'll get an acknowledgement email so you know the question went through.

## Where your question goes

Your message lands in the teacher's Questions inbox, tagged so they can tell a pre-sale question (from someone browsing the course) apart from a post-sale one (from an enrolled student). That's why you can ask before you buy — it doubles as a way to check the course is right for you.

## Common questions

- Can I ask before purchasing? Yes — use 'Have a question? Email the teacher' on the course page.
- Will I know they got it? Yes — you receive an acknowledgement email so you know it went through.
- How fast is a reply? It depends on the teacher, but they're notified in-app, by email and (if set up) on WhatsApp, so it's hard to miss.